Vendor lock-in
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In economics, vendor lock-in, also known as proprietary lock-in or customer lock-in, makes a customer dependent on a vendor for products and services, unable to use another vendor without substantial switching costs. Lock-in costs that create barriers to market entry may result in antitrust action against a monopoly.
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See also
- Closed platform
- Embrace, extend and extinguish
- Format war
- Free software
- Hardware restrictions
- Network effect – the benefit from having a large number of people using an agreed-upon format or vendor
- Path dependence
- Proprietary software
- Regional lockout
- Subscription business model
- Razor and blades model
- Tivoization
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